Terms and Conditions of Use


Please read carefully before using this site.

Your use of the SHAE site (the “Site”) signifies your acceptance of the following terms and conditions (“T&C”). If you do not agree to the following T&C, do not use the SHAE Site.

Users / Participants

We do not discriminate on the basis of age, race, national origin, gender, sexual orientation or religion. No person under the age of 13 should use the Site without the consent of their parent or legal guardian. We strongly encourage all parents and guardians to monitor the Internet use by their children. Use of the Site by any user shall be deemed to be a representation that the user is 13 years of age or older.

Use of this website from outside the U.S

Unless otherwise specified, the materials on this website are displayed solely for the purposes of promoting SHAE products and services available in the United States and SHAE makes no representation that any products or services referred to in the materials on this website are appropriate for use in or available for delivery to other locations outside of the U.S. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.

Product Display

SHAE has made every effort to display accurately the products featured on this Site. However, the colors we use and the capabilities of your computer monitor will affect the colors you see on your screen. SHAE cannot guarantee that your monitor's display of any color, texture, or merchandise details will be accurate.

Modification of Content

SHAE attempts to ensure that the content on this Site is complete and current. As indicated in this Disclaimer section, SHAE does not guarantee that the information contained on this Site will not contain errors, inaccuracies or omissions. Such errors, inaccuracies or omissions may relate to price or to product description or availability. SHAE reserves the right to correct any error, inaccuracy or omission or to change or update the content without prior notice to you. Further SHAE reserves the right to refuse or cancel any orders containing any error, inaccuracy or omission, whether or not the order has been submitted, confirmed and/or your credit card has been charged. If your credit card has been charged for the purchase and your order is canceled, SHAE shall promptly issue a credit to your credit card. If you are otherwise unsatisfied with your purchase, you may return it to SHAE. Please see our Return Policy.

Disclaimer, Limitation of Liability

SHAE does not warrant that this Site will operate uninterrupted or error-free, that defects will be corrected, or that this Site or its server will be free of viruses or other harmful elements. As a user of this Site, your access is undertaken at your own risk. SHAE shall not be liable for damages of any kind related to your use of or inability to use this Site, even if SHAE knew or should have known of the potential for such damages.

All information on this Site is provided “AS IS” and without warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness of or for a particular purpose, or non-infringement. All information is presented without any warranty as to its reliability, accuracy, timeliness, usefulness or completeness. SHAE does not warrant that access to the Site will be uninterrupted or error-free. You agree to use the Site at your own risk. SHAE assumes no responsibility for any circumstances arising out of the use, misuse, interpretation or application of any information supplied on this site. You agree by accessing the Site that under no circumstances or any theories of liability under international or civil, common or statutory law including but not limited to strict liability, negligence or other theories or contact, patent or copyright laws, will SHAE be liable for damages of any kind occurring from the use of the Site or any information goods or services obtained through the Site, including direct, indirect, consequential, incidental or punitive damages (even if SHAE has been advised of the possibility of such damages), to the fullest extent permitted by law. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of these limitations may not apply to you.

Links

SHAE is not responsible for the content of any unaffiliated websites that may be linked to or from the Site. These links are provided for your convenience only and you access them at your own risk. Any other website accessed from the Site is independent from SHAE, and SHAE has no control over the content of that other website. In addition, a link to any other website does not imply that SHAE endorses or accepts any responsibility for the content or use of such other website. In no event shall any reference to any third party or third party product or service be construed as an approval or endorsement by SHAE of that third party or of any product or service provided by a third party.

Notice and Take Down Procedures

SHAE accommodates and does not interfere with standard technical measures used by copyright and trademark owners to protect materials. SHAE has implemented procedures for receiving written notification of claimed infringements and for processing such claims in accordance with the Digital Millenium Copyright Act.

Privacy Issues

SHAE is concerned about privacy matters for its customers.

Termination

SHAE may, in its sole discretion, terminate or suspend your access to all or part of the Site, for any reason, including without limitation, breach of this T&C. In the event the T&C is terminated, the restrictions regarding materials appearing on the Site, and the representations and warranties, indemnities and limitations of liabilities set forth in this T&C will survive termination. In the event that you are unsatisfied with the services provided by SHAE, your sole remedy is to terminate your use of the Site.

Trademarks

There are references throughout the Site to various trademarks or service marks and these, whether registered or not, are the property of their respective owners.

Changes and Applicable Law

We reserve the right to make changes to the Site and this T&C. We encourage you to review the Site and these T&C periodically for any updates or changes. Your continued access or use of the Site shall be deemed your acceptance of this T&C and any changes and the reasonableness of these standards for notice of changes. Use of the Site will be governed by and construed in accordance with the laws of New York State, without giving effect to its conflict of law provisions. You agree that any legal action or proceeding between you and SHAE will be brought exclusively in a federal or state court of competent jurisdiction sitting in New York City, New York. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from the agreement and shall not affect the validity and enforceability of any remaining provision.

Comments, Complaints and Questions

We welcome your feedback about the Site. However, any comments, ideas, notes, messages, suggestions or other communications sent to the Site shall be and remain the exclusive property of SHAE, and we may use all such communications in any manner, including reproducing, disclosing and publishing such communications, all without compensation to you.

Security Statement


SHAE recognizes your concerns regarding your online transactions and have taken the following steps to make your shopping experience, safe and secure. Securing Your Personal Information and Financial Data.

All of your important information, shared with us as part of your purchase activity, is protected by way of proven, industry standard processes.

We use SSL (Secure Socket Layer), the industry standard security protocol, to encrypt all information you share with us. Encryption is a way of scrambling data in a format that can't be reassembled. This data remains encrypted until it reaches our web server and we're ready to process your order, provided your browser supports SSL technology. Our efforts to protect your security while on our site are validated by our secure site status from security industry leader VeriSign. Together, VeriSign and SSL fully ensure protection of your data.

When you are about to enter 'secure mode', you will be presented with a 'Security Alert' (a dialog box, with text and graphics determined by the brand and version of your browser - also, see note). Clicking on 'OK' means you are entering the most secure portion of our web site. Upon 'Signing In' as a 'Returning Customer' or creating an account as a 'New Customer', you will enter the 'Shipping & Payment' information necessary to the completion of your order. It makes sense that this is where you want protection of your personal, and credit card information.

Note: The dialog box will appear unless you have turned off this feature in your browser. We recommend you leave these settings enabled.

Feeling Safe About Your Shopping Experience

How do you know when all of this is working for you? You can actually watch it happen. For popular browsers, you will notice a change from a standard, non-secure symbol to a secure one. These, typically, involve key or padlock symbols. A broken key, or open padlock, represents a non-secure mode, whereas a solid key, or closed padlock, represents the secure mode.

Additionally, you will notice a change to the left of the URL from 'http' to 'https' (where the added 's' means 'secure') as the SSL protocol is evoked.

It is important to note that until you complete your order, you may enter and leave the secure mode, such as when leaving a secure area to add more items to your 'Shopping Cart'. You will be alerted each time you 'enter' and 'leave' (unless, as stated previously, you have turned off this feature in your browser), as an indication of where and when security is in place. However, each instance is 'OK' as it requires that you acknowledge the change in mode.

Credit Card Safeguard

In the unlikely event of a security breach, you could experience the fraudulent use of your credit card. Once this fraudulent charge appears on your billing statement, you must notify your credit card company immediately, and following the guidelines outlined in your credit card agreement. However, we at SHAE believe so strongly in the level of security we provide to you, we offer this simple, good faith clause. In the extremely unlikely event that you are the victim of credit card fraud resulting from an order placed on our secure server, SHAE will assume all liability for and up to the $50 limit, imposed by your credit card company, for unauthorized use of your card.

If you are not comfortable shopping online, or simply prefer to make your purchases via telephone, please give us a call at 212-382-2414.